{"id":51561,"date":"2019-07-03T19:58:39","date_gmt":"2019-07-03T17:58:39","guid":{"rendered":"https:\/\/www.vicoloft.com\/?page_id=51561"},"modified":"2026-03-12T17:13:06","modified_gmt":"2026-03-12T16:13:06","slug":"policy-policy","status":"publish","type":"page","link":"https:\/\/www.vicoloft.com\/en\/policy-policy\/","title":{"rendered":"Policy"},"content":{"rendered":"<p>[vc_row equal_height=&#8221;yes&#8221; type=&#8221;vc_default&#8221; css=&#8221;.vc_custom_1560963896543{padding-right: 30px !important;padding-bottom: 0px !important;padding-left: 30px !important;}&#8221;][vc_column css=&#8221;.vc_custom_1600380850823{margin-right: -100% !important;margin-left: -100% !important;padding-top: 40px !important;padding-bottom: 80px !important;}&#8221;]<div id=\"ultimate-heading-12736ada5d90a743b\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-12736ada5d90a743b uvc-8049 \" data-hspacer=\"no_spacer\"  data-halign=\"center\" style=\"text-align:center\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-12736ada5d90a743b h2'  data-responsive-json-new='{\"font-size\":\"desktop:100px;tablet:130px;tablet_portrait:110px;mobile_landscape:80px;mobile:60px;\",\"line-height\":\"desktop:100px;tablet:130px;tablet_portrait:130px;mobile_landscape:130px;mobile:130px;\"}' ><h2 style=\"font-family:&#039;Raleway&#039;;font-weight:700;color:rgba(0,0,0,0.05);\">VICOLOFT<\/h2><\/div><div class=\"uvc-sub-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-12736ada5d90a743b .uvc-sub-heading '  data-responsive-json-new='{\"font-size\":\"desktop:36px;tablet:36px;tablet_portrait:36px;mobile_landscape:36px;mobile:24px;\",\"line-height\":\"desktop:42px;tablet:42px;tablet_portrait:42px;mobile_landscape:42px;mobile:42px;\"}'  style=\"font-family:&#039;Raleway&#039;;font-weight:normal;font-style:normal;color:#000000;margin-top:-86px;\">Policy<\/div><\/div>[vc_empty_space height=&#8221;80px&#8221;]<div id=\"ultimate-heading-21836ada5d90a75fa\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-21836ada5d90a75fa uvc-4425 \" data-hspacer=\"no_spacer\"  data-halign=\"center\" style=\"text-align:center\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-sub-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-21836ada5d90a75fa .uvc-sub-heading '  data-responsive-json-new='{\"font-size\":\"desktop:36px;tablet:36px;tablet_portrait:36px;mobile_landscape:36px;mobile:24px;\",\"line-height\":\"desktop:42px;tablet:42px;tablet_portrait:42px;mobile_landscape:42px;mobile:42px;\"}'  style=\"font-family:&#039;Raleway&#039;;font-weight:normal;font-style:normal;color:#000000;margin-bottom:-120;\">Reservation Process<\/div><\/div>[vc_separator color=&#8221;black&#8221; border_width=&#8221;2&#8243; el_width=&#8221;50&#8243;][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=&#8221;.vc_custom_1731513933604{margin-top: -80px !important;margin-right: 20px !important;margin-left: 50px !important;}&#8221;]Reservation form must to be sent as first with all the details required or it will be invalid<\/p>\n<p>Confirmation by our team through email<\/p>\n<p>Pre-authorization on your credit card good as deposit (please verify your Credit Card allows it)<\/p>\n<p>Payment at check-in[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space][\/vc_column][\/vc_row][vc_row][vc_column css=&#8221;.vc_custom_1731452168284{margin-top: 50px !important;margin-right: 150px !important;}&#8221;]<div id=\"ultimate-heading-86906ada5d90a770d\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-86906ada5d90a770d uvc-6146 \" data-hspacer=\"no_spacer\"  data-halign=\"center\" style=\"text-align:center\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-sub-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-86906ada5d90a770d .uvc-sub-heading '  data-responsive-json-new='{\"font-size\":\"desktop:36px;tablet:36px;tablet_portrait:36px;mobile_landscape:36px;mobile:24px;\",\"line-height\":\"desktop:42px;tablet:42px;tablet_portrait:42px;mobile_landscape:42px;mobile:42px;\"}'  style=\"font-family:&#039;Raleway&#039;;font-weight:normal;font-style:normal;color:#000000;margin-top:-50px;\">Payment Methods<\/div><\/div>[vc_separator color=&#8221;black&#8221; align=&#8221;align_left&#8221; border_width=&#8221;2&#8243;][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=&#8221;.vc_custom_1731514025534{margin-right: 20px !important;margin-left: 50px !important;}&#8221;]Credit card: VISA, MASTERCARD<\/p>\n<p>Bank transfer<\/p>\n<p>Cash<\/p>\n<p>Paypal[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=&#8221;80px&#8221;][\/vc_column][\/vc_row][vc_row][vc_column]<div id=\"ultimate-heading-3316ada5d90a7829\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-3316ada5d90a7829 uvc-6543 \" data-hspacer=\"no_spacer\"  data-halign=\"center\" style=\"text-align:center\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-sub-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-3316ada5d90a7829 .uvc-sub-heading '  data-responsive-json-new='{\"font-size\":\"desktop:36px;tablet:36px;tablet_portrait:36px;mobile_landscape:36px;mobile:24px;\",\"line-height\":\"desktop:42px;tablet:42px;tablet_portrait:42px;mobile_landscape:42px;mobile:42px;\"}'  style=\"font-family:&#039;Raleway&#039;;font-weight:normal;font-style:normal;color:#000000;margin-top:-50px;\">Additional Costs<\/div><\/div>[vc_separator color=&#8221;black&#8221; align=&#8221;align_left&#8221; border_width=&#8221;2&#8243;][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=&#8221;.vc_custom_1773331979934{margin-right: 20px !important;margin-left: 50px !important;}&#8221;]6\u20ac\/guest\/night as city tax only payable by cash<\/p>\n<p>50\u20ac cleaning<\/p>\n<p>50\u20ac for additionl cleaning requested by the guest during the stay<\/p>\n<p>50\u20ac for key lost<\/p>\n<p>sofa bed is always available when the guests are 2 (Vicolo) 3 (Sales) for 15\u20ac\/night in additon[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=&#8221;80px&#8221;][\/vc_column][\/vc_row][vc_row][vc_column]<div id=\"ultimate-heading-4366ada5d90a7929\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-4366ada5d90a7929 uvc-8972 \" data-hspacer=\"no_spacer\"  data-halign=\"center\" style=\"text-align:center\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-sub-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-4366ada5d90a7929 .uvc-sub-heading '  data-responsive-json-new='{\"font-size\":\"desktop:36px;tablet:36px;tablet_portrait:36px;mobile_landscape:36px;mobile:24px;\",\"line-height\":\"desktop:42px;tablet:42px;tablet_portrait:42px;mobile_landscape:42px;mobile:42px;\"}'  style=\"font-family:&#039;Raleway&#039;;font-weight:normal;font-style:normal;color:#000000;margin-top:-50px;\">Cancellation Policy<\/div><\/div>[vc_separator color=&#8221;black&#8221; align=&#8221;align_left&#8221; border_width=&#8221;2&#8243;][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=&#8221;.vc_custom_1731514075899{margin-right: 20px !important;margin-left: 50px !important;}&#8221;]For cancellations within 10 days before arrival no penalty will be applied;<\/p>\n<p>For cancellations between 9 and 5 days before arrival the 50% of the total will be withheld;<\/p>\n<p>For cancellations or reservation modifications (i.e request for reduction of number of nights) from 4 days before arrival and in case of no show, 100% of the entire stay will be charged;<\/p>\n<p>In case of early departure, the entire stay (100%) will be charged[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space][\/vc_column][\/vc_row][vc_row][vc_column][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row equal_height=&#8221;yes&#8221; type=&#8221;vc_default&#8221; css=&#8221;.vc_custom_1560963896543{padding-right: 30px !important;padding-bottom: 0px !important;padding-left: 30px !important;}&#8221;][vc_column css=&#8221;.vc_custom_1600380850823{margin-right: -100% !important;margin-left: -100% !important;padding-top: 40px !important;padding-bottom: 80px !important;}&#8221;][vc_empty_space height=&#8221;80px&#8221;][vc_separator color=&#8221;black&#8221; border_width=&#8221;2&#8243; el_width=&#8221;50&#8243;][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=&#8221;.vc_custom_1731513933604{margin-top: -80px !important;margin-right: 20px !important;margin-left: 50px !important;}&#8221;]Reservation form must to be sent as first with all the details required or it will be invalid Confirmation by our team through email Pre-authorization on&hellip;<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":100,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false},"class_list":["post-51561","page","type-page","status-publish","hentry","description-off"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.1.1 - aioseo.com -->\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<link rel=\"canonical\" href=\"https:\/\/www.vicoloft.com\/en\/policy-policy\/\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO (AIOSEO) 5.0.1.1\" \/>\n\t\t<meta property=\"og:locale\" content=\"en_GB\" \/>\n\t\t<meta property=\"og:site_name\" content=\"Vicoloft -Vacation home in Rome | Vicoloft 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